Who we are
Suggested text: Our website address is: https://luxury-travelcollection.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Privacy policy
When you visit the perfect-tour.ro website, when you contact us for a request for an offer or when you use our services, you entrust us with your information. The purpose of this Privacy Policy is to show you what data we process, why we process it and what we do with it. Being fully aware of the fact that your personal information belongs to you, we do our best to store it safely. We do not provide information to third parties without informing you.
By browsing the perfect-tour.ro website or by contacting us and signing up for the newsletter, you declare that you have been adequately informed about data processing by reading this document, called “Privacy Policy”.
DEFINITIONS OF TERMS
Perfect-tour.ro (or the “Site”) is a presentation site of SC Perfect Journey SRL, a Perfect Tour franchise. The site is owned and managed by SC Perfect Journey SRL, with headquarters in Bucharest, B-dul Decebal, No. 14, Sector 3, having CIF RO36570606, hereinafter referred to as “Perfect Tour”.
According to Law no. 677/2001 and Regulation (EU) 679/2016 (applicable in Romania from May 25, 2018), Perfect Tour is a personal data operator.
“GDPR” represents Regulation (EU) 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC.
“Personal data” means any information regarding an identified or identifiable natural person (“data subject”);
An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identification element, such as a name, an identification number, location data, an online identifier, or to one or more many specific elements, specific to his physical, physiological, genetic, psychological, economic, cultural or social identity.
Perfect Tour can change this Privacy Policy at any time. All updates and changes to this Policy are valid immediately after notification, which we will make by posting on the website and/or notification by e-mail.
QUESTIONS AND REQUESTS
If you have questions or concerns about the processing of your data or wish to exercise your legal rights in relation to the data we hold or if you have concerns about the way we handle any privacy issue, you can write to us at the e-mail address email: office@perfect-tour.ro.
WHAT INFORMATION DO WE COLLECT?
1. Information you provide us voluntarily
When you use the offer request forms on the website, when you contact us by phone or e-mail or communicate with us in any way, you voluntarily give us the information that we process. This information includes name, surname, e-mail address and telephone number.
When you subscribe to the newsletter, you voluntarily give us your email address to be used for the purpose of sending marketing messages.
Providing us with this information, we keep it under security and confidentiality conditions in our database. We do not disclose or transfer information to third parties.
2. Information we collect automatically
When you browse our site, we may collect information about your visit to the site. This information may include the IP address, operating system, browser, browsing activity and other information about how you interacted with the www.perfect-tour.ro website. We can collect this information through the use of cookies or other similar technologies. You can see what cookies are by continuing to read this page.
WHAT IS THE LEGAL BASIS FOR PROCESSING?
Regarding the data that you voluntarily provide us by completing and sending the forms or by contacting us in any way, the legal basis is “taking measures at the request of the data subject before concluding a contract” (art. 5 para. 2 letter (a) from Law no. 677/2001) and “to take steps at the request of the person concerned before concluding a contract” (art. 6 para. (1) letter b of Regulation (EU) 679/2016).
Both according to the current legislation and according to the GDPR (applicable from May 25, 2018), your consent is not required in the situation where the processing is necessary to take steps to conclude a contract, fulfill a legal obligation or legitimate interest.
Regarding the data that we collect automatically through the use of cookies or other similar technologies, the basis for processing is consent. By accessing the site, you validly give your consent to the processing.
FOR WHAT PURPOSES DO WE COLLECT DATA?
• to take the necessary steps in order to conclude a contract;
• to answer your questions and requests;
• to defend against cyber attacks;
• for marketing activities, but only if you have given a prior consent;
• to offer and improve the services we offer;
To stop receiving promotional messages, you can follow the unsubscribe instructions included in each email;
HOW LONG DO WE STORE THE DATA?
We store personal data only for the period necessary to fulfill the purposes, but not more than 10 years from the last visit to the site or the last interaction with us.
WHO DO WE DISCLOSE YOUR INFORMATION TO?
We will not disclose your information to third parties, to be used for their own marketing or commercial purposes. However, we may disclose your information to the following entities:
• Service providers. We may disclose your information to other companies that provide services to us and act as proxies, such as companies that help us with invoicing or that send emails on our behalf. These entities are selected with particular care to ensure that they meet the specific requirements in terms of personal data protection. These entities have a limited capacity to use your information for purposes other than providing services to us;
• Courts, prosecutors or other public authorities to comply with the law or in response to a mandatory legal procedure (such as a search warrant or a court order);
• To others with your consent or instructions. Apart from the disclosures described in this Privacy Policy, it is possible to transmit the information to third parties to whom you consent or request to make such a disclosure.
DO WE TRANSFER DATA TO THIRD COUNTRIES?
Currently, we do not transfer your data to countries outside the European Union. If we change the policy, we will inform you accordingly, present the related guarantees and request your consent.
WHAT ARE YOUR RIGHTS?
• The right to withdraw consent;
If the processing is based on consent, you can withdraw your consent at any time and free of charge by sending an e-mail to office@perfect-tour.ro with the subject “consent withdrawal”.
• The right to file a complaint with a supervisory authority;
• The right to go to court;
• The right of access;
You have the right to obtain from us a confirmation that personal data concerning you is being processed or not and, if so, you have the right to access the respective data.
• The right to rectification;
You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes for which the data were processed, you have the right to obtain the completion of personal data that are incomplete, including by providing an additional statement.
• The right to delete data (“the right to be forgotten”);
In situations where the data is no longer necessary for the fulfillment of the purposes, the consent has been withdrawn and there is no other legal basis for the processing, you oppose the processing and there are no legitimate reasons that prevail with regard to the processing or the personal data have been processed illegal, you have the right to obtain the deletion of the data concerning you, without undue delay.
• The right to restrict processing;
You have the right to obtain from us the restriction of processing if one of the following cases applies:
(a) dispute the accuracy of the data, for a period that allows us to verify the accuracy of the data;
(b) the processing is illegal, and you object to the deletion of personal data, requesting instead the restriction of their use;
(c) we no longer need the personal data for the purpose of processing, but you request them to establish, exercise or defend a right in court;
(d) you have objected to the processing in accordance with Article 21 paragraph (1) of the GDPR, for the period of time in which it is checked whether our legitimate rights prevail over your rights.
• The right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another operator, without obstacles from our part, if:
(a) the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) from GDPR; and
(b) the processing is carried out by automatic means.
• The right not to be subject to a decision based exclusively on automatic processing, including profiling, which produces legal effects that concern you or similarly affect you to a significant extent
You do not have this right if the decision:
(a) it is necessary for the conclusion or execution of a contract between you and a data operator;
(b) is authorized by Union law or internal law that applies to the operator and that also provides for appropriate measures to protect the rights, freedoms and legitimate interests of the person concerned; or
(c) is based on your explicit consent.
HOW YOU EXERCISE YOUR RIGHTS
To exercise your legal rights, please contact us at office@perfect-tour.ro
PLEASE REMEMBER THE FOLLOWING:
• Time period: We will try to respond to the request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request.
• Access restriction: in certain situations, we may not be able to provide you with access to all or some of your personal data due to legal provisions. If we refuse your access request, we will inform you of the reason for the refusal.
• Impossibility to identify yourself.
In some cases, we may not be able to search your personal data because of the identifiers you provide in your request. An example of personal data that we cannot consult when you provide us with your name and e-mail address is the data collected through cookies by the browser.
In such cases, if we cannot identify you as the data subject, we are unable to comply with your request, unless you provide additional information that allows identification.
WHAT ARE COOKIES?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. Cookies are widely used to make websites functional or to make them work more efficiently, as well as to provide information to the website owners.
HOW DO WE USE COOKIES?
The Perfect Tour website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”) which contributes to the analysis of the use of the website. For this purpose, Google Analytics uses “cookies”, which are text files placed on your computer.
The information generated by cookies regarding how the website is used – standard internet usage log information (including your IP address) and information regarding the visitor’s behavior in an anonymous form – is transmitted to Google and stored by this, including on servers in the United States. Before being transmitted to Google, your IP address is anonymized.
In accordance with its “Privacy Shield” certification, Google declares that it complies with the EU-US privacy shield framework. Google may transfer the information collected by Google Analytics to a third party when the law requires this or when the respective third party processes the information on behalf of Google.
In accordance with the terms of use of Google Analytics, Google will not associate the users’ IP address with any other data held by Google.
You can refuse the use of Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on.
• Google Analytics Opt-out Browser Add-on
The Perfect Tour site uses the Facebook Pixel, a web analysis service provided by Facebook that contributes to analyzing the use of the site. For this purpose, Pacebook Pixel uses “cookies”, which are text files placed on your computer.
The information generated by cookies regarding how the website is used – standard internet usage log information (including your IP address) and information regarding the visitor’s behavior in an anonymous form – are transmitted to Facebook and stored by this, including on servers in the United States. Before being transmitted to Facebook, your IP address is anonymized.
In accordance with its “Privacy Shield” certification, Facebook declares that it respects the EU-US privacy shield framework. Facebook can transfer the information collected by the Facebook Pixel to a third party when the law requires this or when the respective third party processes the information on behalf of Facebook.
In accordance with the terms of use of the Facebook Pixel, Facebook will not associate the users’ IP address with any other data owned by Facebook.
Another service that uses cookies is Live Chat. If you want to contact us via Live Chat, the service will use a cookie to identify you by name, email and IP address.
HOW COOKIES CAN BE CONTROLLED
You can control and/or delete cookies as you wish. You can delete all the cookies that are already on your computer
