At Luxury Travel Collection, we value your trust. Whether you’re browsing our website, making a booking request, or using our services, you entrust us with your personal data. This Privacy Policy explains what data we collect, why we process it, and how we use it—always with your privacy and security in mind. We never share your information with third parties without notifying you in advance.
By navigating our website or subscribing to our newsletter, you acknowledge that you have been informed of our data processing practices as described in this Privacy Policy.
Definitions
Luxury Travel Collection is a presentation website owned and operated by SC Perfect Journey SRL, headquartered in Bucharest, Romania (14 Decebal Blvd., Sector 3), Tax ID: RO36570606, hereinafter referred to as “Perfect Tour.”
According to Romanian Law 677/2001 and Regulation (EU) 679/2016 (GDPR), Perfect Tour is a data controller.
GDPR refers to the General Data Protection Regulation concerning the processing and free movement of personal data within the EU.
Personal Data refers to any information relating to an identified or identifiable natural person.
This Privacy Policy may be updated at any time. Any changes will become effective immediately upon publication on our website and/or via email notification.
Questions & Requests
If you have any questions or concerns regarding how we process your personal data or wish to exercise your legal rights, please contact us at reservations@luxury-travelcollection.com
What Information Do We Collect?
- Information You Provide Voluntarily
When you use our booking request forms, contact us by phone or email, or subscribe to our newsletter, you provide us with personal data such as your name, email address, and phone number. This data is securely stored in our database and is not shared with third parties. - Information We Collect Automatically
When you browse our website, we may collect data such as your IP address, browser type, device, operating system, and your interactions with our website. This is done through cookies or similar technologies. You can learn more in our Cookie Policy.
Legal Basis for Processing
For data voluntarily submitted (e.g., through forms), the legal basis is your request to take steps prior to entering into a contract (Art. 6(1)(b) GDPR).
For data collected automatically via cookies or similar tools, we rely on your consent. By continuing to browse the site, you consent to such processing.
Why We Collect Your Data
We use your data to:
- Process booking requests and prepare travel contracts
- Respond to your inquiries
- Improve the security of our website
- Conduct marketing activities (only with prior consent)
- Enhance and optimize our services
You may opt out of promotional emails at any time by following the unsubscribe instructions included in each message.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined above, but not longer than 10 years from your last interaction with us.
Who Has Access to Your Data?
We do not sell or disclose your data to third parties for their own marketing purposes. We may share your data with:
- Service providers (e.g., invoicing services, email marketing tools) who act on our behalf and comply with data protection standards
- Legal authorities such as courts or public bodies, if required by law
- Other third parties only with your explicit consent or instructions
Do We Transfer Data Outside the EU?
Currently, we do not transfer your data outside the European Union. Should this change, we will notify you and ensure proper safeguards are in place.
Your Rights
You have the following rights under GDPR:
- Right to withdraw consent at any time by emailing us at reservations@luxury-travelcollection.com with the subject “Consent Withdrawal”
- Right to lodge a complaint with a data protection authority
- Right to take legal action
- Right of access to your personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure (“right to be forgotten”) under certain circumstances
- Right to restrict processing in specific situations
- Right to data portability in a structured, machine-readable format
- Right not to be subject to automated decision-making, including profiling, unless necessary for a contract, authorized by law, or based on explicit consent
How to Exercise Your Rights
To exercise any of your rights, contact us at:
reservations@luxury-travelcollection.com
Please Note
- Response time: We aim to respond within 30 days. Delays may occur in complex cases.
- Access limitations: Legal constraints may prevent us from disclosing some data.
- Identification issues: We may not be able to identify you based on limited data (e.g., cookie data). If this occurs, we may request additional information.
Your privacy is important to us. We are committed to processing your personal data lawfully, fairly, and transparently. For any updates, please refer to this page regularly.
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